Highly Trained Restoration Specialists

Skilled Hands to Help Chicago Homes

Because emergencies and disasters like floods, water damages, and fires can be so destructive to your Chicago residence, it is smart to think about the qualified professionals that can help you return your property to preloss condition. Everyone can put a ribbon on their lapel and call themselves the best, but we know that here in our city, you earn your reputation through hard work and dependability when it matters the most.

Earning your trust begins with our extensive training and continued education to be among the most knowledgeable professionals in our respective industry niches. What that means for you is that you never have to doubt the credibility of our SERVPRO brand when we arrive to help. From helping you to clear outstanding water in the basement of your split level home in the middle of the night to clearing out soot and smoke damage in a Chicago high rise building first thing in the morning, you have skilled professionals that can help you through mitigation, reconstruction, and restoration as necessary.

The Advantages of Hiring Restoration Professionals

Even if you are there when disasters strike, the overwhelming feeling of a loss incident can leave you struggling to match the efficiency and practiced response of our SERVPRO technicians.

These experienced experts can:

• Answer your questions and give you peace of mind
• Get started quickly on mitigation tasks to save time and money
• Document damages

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of West Loop / Bucktown / Greektown offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)