Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Learning What It Takes to Restore Your Chicago Home

Immediately following any water emergency, you have a limited amount of time to get the right processes started before widespread irreparable damage can occur. While you have invested considerably in your Chicago residence, misunderstanding or misreading key moisture information during a loss situation can compromise the look and integrity of structural elements, contents, and other exposed areas.

What’s Causing the Issue?

There are hundreds of reasons water might threaten your home, and finding the origin point and working to repair it can improve the outlook for your Chicago property. Identifying the starting point for water damage is one of the critical elements of the whole-house inspection and assessment that our SERVPRO team conducts when we first reach your home.

We Inspect Using the Finest Equipment:

• Surface and Penetrating Moisture Meters
• SERVPRO DryBook Software
• Infrared Imagery

What Can SERVPRO Do Immediately to Help?

The ultimate purpose of thorough inspections of the property is to deduce the needed materials, personnel, and equipment to overcome the water loss threatening your residence. This information, along with the current conditions of water migration and threatened areas of the property, gets cataloged in our DryBook software for continued monitoring once restoration work begins. Until that time, initial actions must get prepared.

Working with the customers, the insurance provider, and the project manager of our SERVPRO team, all parties can determine what restores the property entirely based on the findings of the inspection.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Stop the Source
Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

Category 1: "Clean Water"
Category 2: "Gray Water"
Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.